Legal notice

Legal Notice

Last Updated: September 17, 2026

This website, prettyaverage.store, is operated by Moumita Giri, trading under the name Pretty Average.

1. Business Information

Legal Name: Moumita Giri
Trade Name: Pretty Average
Constitution of Business: Proprietorship
GSTIN: 19DGBPG9484C1Z8

Principal Place of Business:
Building No./Flat No. 68
Kharpail Bazar
Medinipur, Paschim Medinipur
West Bengal – 721101, India

Website: prettyaverage.store
Email: admin@prettyaverage.store
WhatsApp: +91 8945588844

Direct WhatsApp:
https://wa.me/918945588844

2. Grievance Officer

Name: Moumita Giri
Designation: Proprietor / Grievance Officer
Email: admin@prettyaverage.store
WhatsApp: +91 8945588844

Address:
Building No./Flat No. 68
Kharpail Bazar
Medinipur, Paschim Medinipur
West Bengal – 721101, India

Customers may contact the Grievance Officer regarding complaints or grievances relating to products, orders, payments, delivery, returns, refunds, exchanges, or other matters concerning Pretty Average.

Complaints will be acknowledged within 48 hours and addressed within one month from the date of receipt, in accordance with applicable law.

3. Consumer Rights

Pretty Average operates its online store in accordance with applicable Indian laws, including the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, as applicable. The Department of Consumer Affairs lists these rules under the framework of the Consumer Protection Act, 2019.

Nothing in this Legal Notice or our other policies is intended to exclude or restrict any consumer right or remedy that cannot legally be excluded or restricted.

4. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, specifications, and other information displayed on our website are accurate.

Actual colours may vary depending on lighting, photography, screen settings, and the device used to view the website.

Minor variations in colour, print placement, or appearance may occur and may not constitute a defect where they do not materially affect the product.

5. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Applicable taxes, shipping charges, discounts, and other charges will be displayed during the purchasing process.

Payments may be processed through third-party payment providers and may be subject to their respective terms and policies.

6. Orders

Orders placed through our website are subject to product availability and acceptance.

Pretty Average reserves the right to cancel or decline an order where reasonably necessary, including where:

  • A product is unavailable
  • There is an obvious pricing or product-information error
  • Payment cannot be verified
  • Fraudulent or unauthorised activity is suspected
  • The order cannot reasonably be fulfilled

If payment has already been received for an order cancelled by Pretty Average, the applicable amount will be refunded through the original payment method or another appropriate method.

7. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are governed by our Refund & Return Policy.

Our standard return period is 7 days from the date of delivery, subject to the conditions and exclusions stated in that policy.

Nothing in our return policy is intended to exclude remedies available to consumers under applicable law.

8. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

The estimated total delivery timeframe is generally 7–21 business days, depending on the customer's location, order processing, and courier service.

Delivery estimates are not guaranteed and may be affected by circumstances outside our reasonable control, including courier delays, weather conditions, public holidays, transportation disruptions, or remote delivery locations.

9. Intellectual Property

The Pretty Average name, logo, product designs, artwork, photographs, graphics, website content, product descriptions, slogans, and other original materials are owned by or licensed to Pretty Average.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially use our intellectual property without prior written permission, except where permitted by applicable law.

10. Copyright and Trademark

Unauthorised reproduction, distribution, commercial use, or modification of Pretty Average's original content, artwork, photographs, designs, or branding may infringe applicable intellectual-property rights.

Pretty Average reserves all rights and remedies available under applicable Indian law.

11. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, communications, marketing, hosting, and other operational purposes.

Third-party services may be governed by their own terms and privacy policies.

12. Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable law.

Please refer to our Privacy Policy for information about how customer information is collected, used, stored, and shared.

13. Prohibited Use

You must not use this website for unlawful purposes or in a manner that:

  • Violates applicable law
  • Infringes intellectual-property rights
  • Attempts to gain unauthorised access to our systems
  • Introduces viruses, malware, or harmful code
  • Interferes with the operation or security of the website
  • Uses our content for unauthorised commercial purposes
  • Misrepresents your identity or affiliation with Pretty Average

14. Errors and Inaccuracies

Our website may occasionally contain typographical errors, inaccurate information, or omissions relating to product descriptions, pricing, availability, promotions, or shipping information.

We reserve the right to correct such errors and update information where necessary.

If an order is cancelled because of an error in pricing or product information, any payment already received for that order will be refunded.

15. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes to our business, Services, or applicable legal requirements.

The latest version will be published on this page with the applicable effective date.

16. Governing Law

This Legal Notice is governed by the laws of India.

Nothing in this clause limits any mandatory consumer rights or remedies available under applicable law.

17. Contact

Pretty Average
Legal Name: Moumita Giri
Trade Name: Pretty Average
Constitution of Business: Proprietorship
GSTIN: 19DGBPG9484C1Z8

Email: admin@prettyaverage.store
WhatsApp: +91 8945588844
Website: prettyaverage.store

Principal Place of Business:
Building No./Flat No. 68
Kharpail Bazar
Medinipur, Paschim Medinipur
West Bengal – 721101, India